Frequently Asked Questions
Everything you need to know about your wellness journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental US. Expedited shipping options are available at checkout for faster delivery.
What is your return policy for yoga mats and gear?
We offer a 30-day return policy for unused items in their original packaging. Please note that for hygiene reasons, yoga mats must be unopened and unused to qualify for a full refund.
Do Gaiam yoga mats contain harmful chemicals?
No, our yoga mats are manufactured without the six most harmful phthalates, making them a healthier choice for both you and the planet.
How do I clean and maintain my yoga mat?
We recommend wiping your mat down after every practice with a damp cloth and mild detergent or a dedicated yoga mat wash. Always allow it to air dry completely before rolling it up.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding our shipping capabilities to support our global community in the near future.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can attempt to cancel or modify your order within 30 minutes of placement by contacting our customer support team.