Returns & Exchanges
At Gaiam, we stand behind the quality of our yoga and fitness gear. If you are not completely satisfied with your purchase, you can return or exchange your items within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the return request process to ensure tracked delivery.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and yoga mats are in their original plastic wrap if possible.
Ship and Track
Drop off your package at any authorized carrier location and keep your receipt until your refund is processed to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing